​                 

Custom orders: To ensure clarity and avoid any miscommunications, please place your custom orders via email. Be sure to include your invitation or inspiration picture for reference. We look forward to bringing your vision to life!  

           

Order pickups: Your orders will be ready for pickup by 1030 AM at our storefront in Santee. For more details, please check our store hours above or on Google. We look forward to serving you!

​

Shipping:  Thank you for your interest in our cookie shipping! We proudly ship nationwide with a minimum order of two dozen cookies. Your treats will be shipped via UPS or FedEx, with an average delivery time of 2 to 5 days. Once your package is ready to leave our bakery, you'll receive tracking numbers to keep you updated on your order's journey.

             

Shipping Fees: Shipping fees for our cookies vary based on the quantity ordered and the delivery zip code. On average, you can expect to pay around $20 or less for shipping two dozen cookies within California, while orders outside of California may incur a shipping fee of $35 or less. We strive to keep our shipping costs affordable so you can enjoy our delicious cookies without breaking the bank!

           

Storing your cookies: Enjoy your cookies at their best! They will stay fresh in their original packaging for up to 10 days. If you choose to freeze, they can last for up to 3 months. Just remember to take them out of the freezer 5 hours before your event and let them defrost on the counter in their original packaging. Please avoid touching the icing and do not refrigerate the cookies for optimal taste.               

​​​

Cancellation and refund policy: Refunds will be issued, minus a 3.3% payment processing fee, up to 10 days before the shipping date and seven days before pick-up. Please note that no refunds will be granted after this deadline. Thank you for your understanding.​

                                         

                                                                                              

Please note that due to a high-volume of emails, availability is not guaranteed with conversations. We appreciate your understanding and patience. If you any questions or need              assistance, feel free to reach out!

​

​

​

​

​

​

​

​